Individuals vs. Groups

David Weinberger’s review of a review – Joho the Blog: Dr. Dobbs and the Problem with Small Pieces – of his book Small Pieces Loosely Joined. An interesting discussion on the role of individuals within the group.More

Organizational Doctors

Just as neuroscientists work with individuals to figure out what may be physically wrong with that person’s brain, and psychologists/psychiatrists work with individuals to figure out how they can improve their mental health, the Knowledge Management practitioner works with an organization to figure out what is wrong/can be fixed in the IT infrastructure and how…More

KM and the Brain

When we talk about brains, we talk about neuroscience as dealing with the technology and psychology/psychiatry as dealing with the processes of the brain. Many KM practitioners recognize, indeed advocate, the distinction of two perspectives on KM: Object and Process. Together they make up a System perspective. You can’t really look at one without the…More

Research resource….

The Research Center at Knowledge Management Magazine looks to be a promising resource. I’ll tell you what I find (if you’ll tell me what you find ;-).More

Googling “Return on Knowledge”

I figured the best way to start finding out about ROK was to Google it. The search on “Return on Knowledge” returned about 869 results, the top ones being such things as: Return on Knowledge “Show Me the Money” – Measuring the Return on Knowledge .pdf &nbsp&nbsp&nbsp&nbsp (Google HTML) Can you measure return on knowledge?…More

Measuring the value of Knowledge

In the world of Information Technology, a key measure of success and failure is Return on Investment, or ROI. For many IT things, measuring the direct impact is a straightforward matter, such as how many man-hours were saved because of the insertion of technology. Since many knowledge management initiatives and systems are seen as information…More

Organizational Knowledge – What is it (part 2)

When most people discuss Knowledge Management in organizations, they are mainly talking about managing the knowledge of the individuals in the workforce. It seems to me that from an organizational standpoint this is really nothing more than information management. I say that because the “knowledge” that a worker possesses, when put into the larger context…More