Organization in the Way

Another example of the push and pull between individuals and the larger organization – which can also be seen as a question of decentralization vs. centralization – is discussed in Organization in the Way: How decentralization hobbles the user experience by Peter Merholz and linked to by Karl on his Information Management Weblog.

Putting, for example, web publishing capabilities in the hands of many de-centralized units within a business is the goal of many Content Mgt projects. But, without strong central leadership, organizations often lose site of the goals and audience. So, how best to structure web content creation, especially given that this role is often an add-on in many organizations?